Who implements the changes
Your developer
An in-house dev, when it's their turn
Me, inside the code
From decision to production
Weeks or months
Whichever sprint comes next
Days, sometimes the same afternoon
Who you actually talk to
The consultant, and then nobody
A rotating account manager
Always the same person
If the SEO means rebuilding a template
Out of scope
Separate quote, separate supplier
Done without changing supplier
Core Web Vitals and performance
Recommended, never touched
A ticket to the technical team
Fixed within the same month
What lands in your inbox monthly
A report of recommendations
A PDF full of green charts
Published changes and hours