Web maintenance for SMEs and professionals in Mallorca
Web maintenance · Mallorca

Your website online. Without you having to think about it.

Hosting + domain + backups + security updates + direct WhatsApp support. Your site keeps working, you keep doing your thing. No surprise invoices, no providers ghosting you.

Your site worked. Until it didn't.

01 / Hosting

Hosting that auto-renews without warning.

The provider charges you €200 for a whole year on day 1. Or worse, the card expires, you don't notice, the site goes down and clients assume you've closed shop.

02 / Plugins

Plugins that break on a Friday at 7 PM.

An auto-update fails, the site throws 500 all weekend, your old agency stopped replying months ago. You lose sales and sleep.

03 / Backups

Backups nobody ever actually ran.

You assume the hosting "does backups". Then you try restoring one and discover there's nothing, or the last one is from 18 months ago.

04 / Support

Zero human support.

When something breaks you open a ticket in a tool you don't understand, a bot replies, and three days later you're still waiting. Nobody to call.

I handle it. You stop worrying about it.

01 / Hosting

Hosting + domain under your name.

I set up hosting (Hostinger LiteSpeed by default, others if your case requires) and domain under your name. You own it. I just manage it. If one day we change provider or maintainer, the site isn't held hostage.

02 / Uptime

24/7 monitoring.

UptimeRobot or equivalent checking your site every 5 minutes. If it goes down, I get an alert in seconds and start working before you notice.

03 / Backups

Daily automatic backups.

Server snapshots + weekly external copy. Restorable in under 1 hour for any disaster. Tested regularly, not just scheduled.

04 / Security

Security updates.

Core, plugins, SSL certificates, PHP. Applied with care, not blindly: every update is tested in staging first to avoid breaking production.

05 / WhatsApp

Direct WhatsApp support.

My personal phone during business hours. No tickets, no filters, no waiting 3 days for a bot to route you to another bot. If something serious happens, you call and I answer.

06 / Changes

Quick changes included.

Change a phone number, update a photo, edit text, add a menu item. PRO plan includes 2 h/month. Elite includes more. No charge every time you breathe.

Who's on maintenance with me right now.

Maintenance portfolio. / Professionals and SMEs in Mallorca

10+ active clients on a maintenance plan: physiotherapists, clinics, restaurants, lawyers, consultants and local SMEs. Many have been with me for 3-5 years. Most arrived because their previous dev closed, moved or stopped answering emails. Nobody has left after onboarding.

01 99.9% Average annual uptime
02 4 h Elite response SLA
03 0 Data losses in 5 years
0+

Years maintaining sites for recurring clients

0+

Active maintenance clients

0

Hostings down without restorable backup

0

Person answering (my WhatsApp · no bots)

How to activate maintenance.

01

20-min call

You tell me where your site is hosted, what stack it uses and what issues you've had. I tell you which of the 3 plans fits your case (or if none of them does).

02

Free initial audit

I review the current state: backups, SSL certificate, outdated plugins, known vulnerabilities, performance. I send you a report with findings and priorities.

03

Migration / setup

If your site is on another host, I migrate it to mine (with zero downtime when possible). I configure monitoring, backups and alerts. No extra charge within the first month.

04

Active plan

From here on, your site is under continuous monitoring. You receive a monthly report with uptime, verified backups and changes applied. If you need anything, direct WhatsApp.

Three plans, no surprises.

01

Essential

For professionals with a simple site who just need it to stay online and responsive.

€190/year ≈ €16/month
  • Hosting + domain + SSL
  • Uptime monitoring
  • Daily automatic backups
  • Security updates
  • Email support (48 h)
  • No change-hours included
Let's talk
02

PRO

For clients who update content frequently (menu, products, blog, photos) and want a human reply.

€390/year ≈ €33/month
  • Everything in Essential
  • 2 hours of changes per month
  • WhatsApp support (24 h business)
  • Monthly report with metrics
  • Quarterly Lighthouse optimization
  • Unused hours roll over 1 month
Let's talk
03

Elite

For sites with critical traffic (e-commerce, bookings) that can't afford even 1 hour of downtime.

€990/year ≈ €83/month
  • Everything in PRO
  • Dedicated VPS (no shared resources)
  • 4 h response SLA in business hours
  • 4 hours of changes per month
  • Half-yearly security audit
  • High-priority WhatsApp
Let's talk

Annual upfront payment. Plan changes any time without penalty. Cancel with 30-day notice.

FAQ.

The most common questions before signing up for maintenance.

No problem. Most of my maintenance clients arrived this way: site built by someone who no longer replies. I do a free initial audit and tell you what to fix before migrating. If the site is very old or very poorly built, I'll let you know that maintaining it might cost more than rebuilding it.

Yes to WordPress, custom code (PHP, Astro, Next.js) and most server-side stacks. NO to Shopify (its model doesn't need an external maintainer) or Wix/Squarespace (closed SaaS, nothing to maintain). If your site is on one of those, I advise you on whether to migrate, at no cost.

Three options: (1) extra hours at €60/h, (2) upgrade to Elite with 4 h/month, (3) if you need a bigger one-off project, I quote it separately as a scope extension. In PRO, unused hours roll over to the next month (max 6 h).

I get a monitoring alert in seconds. On Essential I try to respond quickly but the SLA only applies during business hours. On PRO I handle critical emergencies (site down, hacked) outside hours too. On Elite I respond within 4 h max including weekends. For pure 24/7 services (high-volume e-commerce) I recommend other specialized maintainers.

You. Always. You create the Hostinger and registrar accounts (or we use yours if they already exist), and I'm a secondary admin. If you ever decide to change maintainer, you keep everything. Zero locks, zero hostages.

No. Cancel with 30-day notice by email. If you paid annually and cancel halfway through, I refund the unused part minus the real cost of hosting/domain already paid for the year. Zero fine print.

Let's talk about your site.

20 min, no commitment. You tell me where your site is hosted, what pain points you've had and I tell you which of the 3 plans fits. If none fits, I recommend someone who does.

Book a 20-min call